Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Vokarys.
Voice Recordings: Speech recognition is performed entirely on your device. We do not access or store your voice recordings unless you explicitly choose to share them with us. The app stores your most recent voice recordings locally on your device for your convenience.
Speech Patterns and AI Training Data: When you share voice recordings, we analyze speech patterns specific to non-standard speech to improve recognition accuracy. Shared recordings are transcribed and used to train our AI algorithms, helping improve recognition for all users with similar speech patterns.
Usage Data: We collect anonymous data about how you use the website and application to identify areas for improvement. We track app performance, feature usage, and error rates to enhance user experience.
Device Information: Device type, operating system, browser version, screen resolution, processing capabilities, and network conditions to optimize service delivery.
Account Information: Email address, display name (optional), and avatar (optional) when you create an account. Login credentials and session information for account security.
AI Training and Model Improvement: Explicitly shared voice data is used to improve recognition accuracy for users with non-standard speech patterns. Shared recordings help train our AI models to better understand various speech impairments and communication challenges.
Service Provision: Process voice input locally on your device for immediate transcription results. Convert speech to text using advanced AI algorithms optimized for non-standard speech patterns and provide assistive technology to help users communicate more effectively.
Personalization: Adapt recognition algorithms to your specific speech characteristics when you share training data. Remember your settings, preferred features, and usage patterns to improve your experience.
Analytics and Service Improvement: Analyze how users interact with the service to identify areas for improvement. Track system performance and identify technical issues that need resolution. Use usage data to prioritize new features and enhancements.
Communication: Respond to your inquiries and provide technical assistance. Notify you about new features, improvements, and important service changes. Handle account-related communications and security notifications.
Local Processing: Speech recognition occurs entirely on your device for maximum privacy and speed. Recent recordings are stored locally on your device and never transmitted to our servers unless you choose to share them. Your voice data remains under your control and on your device by default.
Cloud Processing (Optional): Only voice recordings you explicitly choose to share are processed on our cloud servers. Shared recordings go through transcription, analysis, and AI model training processes. Authorized personnel may review shared recordings and transcriptions to ensure quality and accuracy.
Data Retention: Explicitly shared voice recordings are stored indefinitely to continuously improve our AI models. Voice recordings stored locally on your device remain there until you delete them or uninstall the app. Profile and usage data is retained while your account is active and for a reasonable period after deletion.
Anonymization and Privacy: We do not store your personal information together with voice recordings and transcriptions. Humans reviewing shared recordings only have access to: country of origin, gender, condition, and speech level impairment. Your identity, contact information, and other personal details are not linked to shared voice data.
Opt-out and Control: You have full control over whether to share voice recordings for AI training. You can view exactly what data you have shared with us through your account settings. You can stop sharing data at any time, though previously shared data may continue to be used for AI training.
Encryption and Protection: All data transmission between your device and our servers is encrypted using industry-standard protocols. Voice recordings stored locally on your device are encrypted to prevent unauthorized access. All data shared with our servers is encrypted in transit using TLS/SSL protocols.
Access Controls: Only authorized employees and contractors with legitimate business needs have access to shared data. Access is granted based on job function and is regularly reviewed and updated. All personnel with access to sensitive data undergo appropriate background verification.
Secure Storage: We use Google Cloud services for secure data storage with enterprise-grade security features. Data storage locations are selected based on your geographic location to comply with local data protection laws. Data is stored with multiple backups to ensure availability and prevent data loss.
Security Monitoring: We conduct regular security assessments and compliance checks to identify and address potential vulnerabilities. Continuous monitoring of our systems for suspicious activity and potential security breaches. Established procedures for responding to security incidents and data breaches.
AI and Cloud Providers: We use Google's AI and machine learning services for voice recognition and transcription capabilities. Secure cloud storage provided by Google Cloud Platform with enterprise-grade security. Data storage locations are automatically selected based on your geographic location for compliance.
Analytics and Monitoring: We use Google Analytics to understand how users interact with our service and identify areas for improvement. Third-party tools help us monitor service performance and identify technical issues. Analytics data is anonymized and does not include personal information.
Data Sharing with Partners: We may share anonymized, aggregated data with trusted partners to improve our service offerings. Anonymized data may be shared with research institutions to advance non-standard speech recognition technology. We do not share personal information or identifiable voice recordings with third parties without your explicit consent.
Data Access and Portability: You have full access to view all your data through your account settings in the app. You can request a copy of all your personal data in a portable format. You can see exactly what data you have shared with us and when it was shared.
Account and Data Deletion: You can request complete deletion of your account and associated data at any time. Some data may be retained for legal compliance or legitimate business purposes. Previously shared voice recordings may continue to be used for AI training even after account deletion.
Opt-out and Control: You can opt-out of sharing voice recordings for AI training at any time. By default, we do not use your voice recordings for AI training unless you explicitly choose to share them. You have fine-grained control over what data is shared and for what purposes.
Consent: By using the app, you consent to voice recording processing on your device for transcription purposes. By explicitly sharing voice recordings, you grant us an irrevocable, perpetual, royalty-free, worldwide license to use your recordings for AI training, research, and service improvement. You can withdraw consent for AI training at any time, though previously shared data may continue to be used.
Legitimate Interest: We process data to improve our services and develop new features for the benefit of all users. We use shared data to advance non-standard speech recognition technology and accessibility solutions. We review shared recordings to ensure transcription accuracy and service quality.
Legal Obligation: We process data as required by applicable laws and regulations. We implement appropriate safeguards to protect user data as required by law. We may be required to report certain activities or data to regulatory authorities.
Model Improvement: Every explicitly shared voice recording helps improve the performance of voice recognition, creating a more personalized speech recognition experience. Shared recordings contribute to improving recognition accuracy for all users with similar speech patterns. Our AI models continuously learn and improve based on shared training data.
Accuracy Metrics: The first 50 voice recordings typically provide the most significant accuracy improvements. Additional recordings provide smaller incremental benefits. The exact number of recordings needed varies by individual speech patterns and conditions. We cannot predict exactly when additional recordings will stop providing improvements, as this varies by user.
Opt-out Impact: If you choose not to share any voice recordings with us, you will not see accuracy improvements over time. Recognizing non-standard speech is particularly challenging, and we rely on user-shared recordings to improve accuracy. By sharing recordings, you help improve the service for yourself and other users with similar speech patterns.
Age Requirements: The service is not intended for children under 13 years of age. Users between 13-18 years old must have parental consent to use the service. Additional privacy protections apply to users under 18.
Parental Rights: Parents can request access to their child's data and request deletion. Parents can withdraw consent for their child's use of the service at any time. We collect minimal data from users under 18 and provide enhanced privacy protections.
Privacy Inquiries: For legal matters, contact us at legal@vokarys.com. For technical support and general questions, contact us at support@vokarys.com. For privacy-related inquiries, contact us at privacy@vokarys.com.
Response Times: We aim to respond to privacy inquiries within 24 hours during business days, though response times may vary based on inquiry complexity. For urgent privacy concerns, please mark your email as "URGENT - Privacy Issue".
